Our on-call support pay-as-you-go services allow you to request the IT services you would like. Choose from hundreds of services. Our pay-as-you-go plans are a la carte.
Flexible Service Contracts
Time and Materials
Pre-purchased Block Agreements
Guaranteed Response Time
Always On-Call Support
CITI’s pay-as-you-go services provide exactly the volume and type of IT services that you want—everything from network troubleshooting to helping a user with a jammed printer.
CITI can provide exactly the volume of IT services that you want. Our full range of services are always available on an on demand, per incident basis. If something goes wrong, we’re always there to help.
Minimizing Maintenance Costs
Our Pay-As-You-Go services are similar to managed services and are suitable if you’re concerned about minimizing IT maintenance costs. They’re also a fit if you already have some knowledge about IT and only need help with complex IT situations.
You’re in Control
You want to be in charge of your IT service requests. With our pay-as-you-go plans, you control the rate at which services are applied and modulate costs.
Time-based IT Services
With our pay-as-you-go services, you get on-call support based on time. We provide support services when we’re called upon. You can also provide authorization for a set number of hours a month to review backups and do monitoring like we do with managed services.
You're in Charge
Some highly engaged business owners want the management of their IT in their own hands. Being in charge of your service requests gives you the ability to regulate your IT spend and focus on what matters most to you. With on-call support, it’s all up to you.
Our Pay-As-You-Go service contracts include time and materials. With our pre-purchased block hour agreements, you get fast response times for your break-fix issues.
Block Hour Pricing
Our Pay-As-You-Go services are like ordering a la carte at a restaurant. Whether you need implementation services or deployments, your support hours are drawn down on an on-call basis if you go with a pre-purchase block hour service agreement.
Pay-As-You-Go Billing Model
With our pay-as-you-go plans, we bill you the way you want to be billed.
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Moving to the Cloud
Is your company looking to move IT operations and assets to the cloud smoothly and without disruption? We'll move you to the right cloud. CITI’s cloud migration specialists have extensive experience helping businesses eliminate premises networks with minimal disruption and cost. Considering moving to the cloud? Find out if the cloud is right for your company.
Is your management team asking about your IT security policies and practices? Are you worried about a cybersecurity breach? CITI’s comprehensive IT security services provide all the information your company needs to deal with current and future security situations and concerns. Learn about your IT security. Register for a free cybersecurity session.
There is another way to manage your IT that doesn’t require you call your IT firm. Managed IT services offer proactive care, support, monitoring and maintenance of your computer systems for a fixed monthly fee. Process-driven, less involvement, more predictable cost. Yes, Virginia, there is a way to keep your IT running smoothly that does not require you to make a call.
Are you concerned about minimizing IT maintenance costs? Perhaps you’re techno savvy. Or maybe you only need an IT firm for complex IT situations. CITI can provide exactly the volume of IT services that you want and need from network troubleshooting to helping a user with a jammed printer. Our full range of services are available on a per incident basis.
Is the stuff of your nightmares power outages? The only way to deal with a severe interruption to business operations is to plan for it. Beginning with a disaster recovery plan through implementing and maintaining failsafe, foolproof, rock-solid offsite backups, CITI has helped 100s of companies protect their most valuable asset—their data and systems.
Uncertain if your company should move to the cloud? Do you have doubts about the best way to back up your data? Looking for ways to minimize your vulnerability to IT security breaches? Perhaps you’re looking for help with your annual IT budget. CITI’s IT advisory services help businesses make informed strategic and tactical decisions on information technology.